Case Studies

Real results from real organisations

See how care homes, NHS trusts, and agencies are using CareShift to reduce costs, improve compliance, and staff smarter.

Care Home Group

How Lakeside Care Group Reduced Rota Admin by 65%

Lakeside Care Group·South East England·12 care homes · 280+ staff

The Challenge

Lakeside's HR team was spending over 20 hours per week manually managing rotas across 12 sites, using a combination of spreadsheets, phone calls, and WhatsApp messages. Compliance documents were tracked in a shared drive with no expiry alerts, leading to last-minute scrambles.

The Solution

CareShift replaced their manual processes with centralised rota planning, real-time availability matching, and automated compliance document tracking with expiry notifications.

“We went from spending a whole day on rotas to about two hours. The compliance alerts alone have saved us from some very difficult situations.”

— Aisha Morgan, Director of Operations
65%reduction in rota admin time
40%fewer unfilled shifts per month
100%compliance document visibility
£28kestimated annual saving in agency fees
NHS Trust

Northbridge NHS Trust: From 8-Hour Shift Gaps to 45-Minute Fill Times

Northbridge NHS Trust·Northern England·600+ bank staff

The Challenge

The trust's bank staffing team was struggling with urgent shift gaps that often took 6–8 hours to fill due to manual outreach, disconnected spreadsheets, and no central availability database for bank workers.

The Solution

CareShift provided a real-time availability and shift-matching system, giving bank staff managers instant visibility of available, qualified, and compliant workers.

“CareShift has genuinely transformed how we handle urgent cover. What used to take most of a working day now takes under an hour.”

— Emma Carter, Clinical Staffing Lead
45 minaverage urgent shift fill time
78%reduction in unfilled urgent shifts
3xfaster compliance verification
94%worker satisfaction with the platform
Staffing Agency

Medline Agency: Scaling from 50 to 400 Workers Without Adding Headcount

Medline Healthcare Agency·Greater Manchester·400 workers · 65 client facilities

The Challenge

Rapid growth was straining Medline's coordinator team. With 50 active workers, manual management was feasible — at 400, it was impossible without a platform built for scale.

The Solution

CareShift's multi-facility agency tools gave Medline automated invoicing, centralised worker profiles, real-time placement tracking, and a dispute resolution system that reduced coordinator workload significantly.

“We scaled 8x in 18 months without hiring a single extra coordinator. CareShift made that possible.”

— Daniel Brooks, Operations Manager
8xworker base growth in 18 months
0additional coordinator hires needed
55%faster invoice processing
99.2%on-time payment rate to workers

Could your organisation be next?

Whether you run a single care home or a network of facilities, CareShift is built to reduce admin, improve compliance, and help you staff with confidence.

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