Contact

Get in touch

We aim to respond to all enquiries within one business day. For urgent technical issues, please use our in-platform support.

Registered Office

CareShift Ltd
1 Canada Square
Canary Wharf
London, E14 5AB
United Kingdom

Company No. 12345678  ·  VAT No. GB 123 456 789
Registered in England and Wales

Response Times

General enquiriesWithin 1 business day
Support ticketsWithin 4 hours (Mon–Fri, 08:00–18:00 GMT)
Sales enquiriesWithin 4 hours (Mon–Fri)
Press requestsWithin 1 business day
GDPR / DPA requestsWithin 72 hours
For urgent platform issues, please use the Support Centre or the in-platform live chat. For account access issues, email support@careshiftltd.com.